Living Well SE OntarioSelf-Management Program of Southeastern Ontario

Choices and Changes

"Primary health care providers have considerable potential to offer greater self-management support to people with chronic conditions, both during routine office visits and by linking patients with community-based programs" (Health Council of Canada, 2012)

Workshops for health care professionals on self-management support Choices and Changes: Clinician Influence and Patient Action

The Choices and Changes workshop was developed by the Institute for Healthcare Communication and is accredited by the College of Family Physicians of Canada for 4 Mainpro-M1 credits (for the 4.5 hour workshop).

Self-management support is one of the elements of Ontario’s Chronic Disease Prevention and Management Framework. An essential role of primary care is to help people learn to become good self-managers. A number of strategies and techniques are available for health professionals to support their patients living with chronic health conditions. Behaviour change is challenging and most individuals will need support in order to be successful. Self-management support involves strategies which facilitate collaborative decision making, problem-solving, and setting future goals.

The Choices and Changes workshop is open to all health care professionals and provides the opportunity to learn and practice self-management support skills and communication techniques that ultimately enhance client-centered care.

  • Learn how to assess patients’ conviction and confidence to engage in health behaviour change
  • Learn skills to influence change in patients’ health behaviours
  • Learn techniques to use in clinical settings to influence change and promote adherence to treatment plans

The workshop is based on theories of education, communication, the Stages of Change Model, Social Cognitive Theory, Self-Determination Theory, Motivational Interviewing and the Conviction and Confidence Model. Participants learn specific strategies and skills to apply these models in the setting of brief medical office visits.

It is designed to acquaint the participant with the literature, theory and techniques for promoting change in health behaviour and supporting self-management.

The workshop is ideal for a group of 15- 20 people (max 25 participants) and can be delivered as a 4.5 hour session or two 2-hour sessions and consists of mini-lectures, interactive exercises, videotaped case studies and skill practice with peers.

Host a workshop at your organization!

The Self-Management Program of Southeastern Ontario organizes the workshops and will:

  • Provide a trained Faculty Member to facilitate the workshop
  • Help promote the workshop
  • Supply all workshop materials
  • Oversee registration
  • Provide or reimburse for light refreshments

For information on becoming a Faculty Member, trained to facilitate the Choices and Changes workshop, please refer to the next section- Professional development Opportunities.

For a printable overview of the Choices and Changes workshop, please click here.

For upcoming Choices and Changes workshops please refer to our workshop calendar.

If there are no upcoming Choices and Changes scheduled in your area, or if your organization would like to host a workshop, please let us know by filling out a short form.

To be added to our notification list for any upcoming Choices and Changes workshops in Southeastern Ontario, please email

Contact Us

Self-Management Program of Southeastern Ontario

Kingston Community Health Centres
263 Weller Avenue
Kingston, ON  K7K 2V4
Tel: 613-542-2949 ext.1179
Fax: 613-542-7657